Terms of service
Welcome to HYDEE.
By using our website (hydeeblends.com) and purchasing our products, you agree to the following terms and conditions. These Terms of Service (the "Terms") govern your use of our site and services. If you do not agree to these Terms, you may not access or use our services.
1. General Information
HYDEE is a New Zealand-based business that offers natural electrolyte products and sports nutrition. All purchases made through our website are governed by New Zealand law.
2. Use of the Website
By accessing our website, you agree:
To use it for lawful purposes only.
To provide accurate and complete information when creating an account or making a purchase.
Not to reproduce, duplicate, or exploit any portion of the site for commercial purposes without our express written permission.
3. Eligibility
To make a purchase, you must:
Be at least 18 years old or have the permission of a parent or guardian.
Have a valid method of payment.
4. Products and Pricing
Products:
HYDEE offers two electrolyte blends: Everyday Blend and Ultra Blend. Detailed product information is available on the product pages.
Pricing:
Prices are listed in New Zealand Dollars (NZD) and are subject to change without notice. The price at checkout is final.
Shipping:
We ship within New Zealand, with shipping costs ranging from $5.99-$8.99 NZD. Delivery timelines are estimates and may vary.
5. Payment
All transactions are processed securely through Shopify Payments or other authorized payment providers. You are responsible for ensuring your payment information is accurate and current.
6. Refunds and Satisfaction Guarantee
HYDEE stands by its products with a satisfaction guarantee. If you are not satisfied with your purchase, please contact us within 30 days of receipt to discuss a resolution. Refunds or replacements will be provided at our discretion.
7. Shipping Policy
We strive to process and ship orders within 2-3 business days. Delivery times depend on your location. HYDEE is not responsible for delays caused by shipping carriers or customs.
8. Intellectual Property
All content on this site, including text, graphics, logos, and product images, is the property of HYDEE and protected under intellectual property laws.
Unauthorized use is prohibited.
9. Limitation of Liability
HYDEE is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our products or website. Our products are not intended to diagnose, treat, cure, or prevent any disease. Please consult a healthcare professional before use if you have specific medical concerns.
10. Changes to These Terms
We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting. Continued use of our site constitutes acceptance of the updated Terms.
11. Governing Law
These Terms are governed by the laws of New Zealand. Any disputes will be resolved in New Zealand courts.
12. Contact Information
For questions about these Terms, please contact us at:
Email: hello@hydeeblends.com

